Friday, December 5, 2014
[FLIGHT ADVISORY as of 5 December 2014, 10:30 AM] Due to the Tropical Storm Ruby (Hagupit), the service recovery option below is available for all passengers with flights going to/from Cebu, Puerto Princesa, Tagbilaran & Kalibo from today till 8 December 2014:
1. Move to the next available flights to the same route without any charges for travel until 17 December 2014 or from 5 - 30 January 2015
As of the moment, all AirAsia Philippines flights (PQ & Z2) are operating as scheduled.
We will provide updates as soon as they are available. Please stay tuned. Guests will also receive SMS and E-mail notifications based on the contact information on their booking.
For more information and assistance, guests may call our hotline: (02) 742 – 2742, Mondays – Sundays; 7:00 AM – 10:00 PM, or reach us through our Live Chat at http://www.airasia.com/ph/en/live-chat.page or E-Form at http://www.airasia.com/ph/en/e-form.page.
Thank you and we are hoping for everyone’s safety.